The AFO National Capital Region web site of 2000 was translated to templates.
This started on March 1, and proceeded until March 19, 2001, at which point a mock up of the Vancouver, Ottawa, Montreal and Nanaimo web sites were put online.
These were left online for one week for review. During that period very little feedback was received, nor was enough feedback actively sought.
A second review period was scheduled for March 28 through April 3rd, during which a mock challenge was also scheduled.
BEST promised feedback for April 3, 2001, but feedback was not received until close to the end of April. Further feedback on the site was received in late May as to reporting abilities.
A far more pro-active method of getting feedback is necessary. It was originally envisioned to walk BEST personal through in person. This was not done due to travel time and cost.
Environment Canada personnel provided large amounts of feedback. A total of 24 problems were reported by April 9. Of these 16% were fixed by May 7, with the remaining fixed by May 25.
Further to this phase, an additional 32 problems were described and reported.
A city captain's resource kit, including a template for a team captain's info kit was to be prepared. The first revision went online on March 26. Based upon feedback received, version 2 was put online on April 22.