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There are over 300 households in the Ottawa-Carleton region being served
with eviction notices each month.  Around 165 of these households lose their
housing without ever going to a hearing or contacting the community
resources that can help them keep their housing. With Ottawa- Carleton
having the lowest vacancy rate in the country it is important to support
people to keep their housing.

The Centre for Equality Rights in Accommodation(CERA) is undertaking an
innovative homelessness prevention project where tenants who have been
served with an eviction application will be contacted and informed of their
rights and the options to challenge the eviction. To dispute the notice of
eviction tenants have only five days to respond in writing to the Tribunal.
Tenants will also be referred to appropriate community agencies if they need
a number of specific services.

We will also be gathering information from tenants to get a clearer
understanding of evictions in Ottawa-Carleton.  Research results will be
used to help with prevention efforts in the future.

Volunteers are needed to make some of these initial contacts with people
facing eviction by phone on Thursday evenings. Volunteers play a crucial
role in the success of the program.  Volunteers will be provided with
training and resource materials, but should have the following

  ~ Comfortable dealing with people who are experiencing stressful
 ~ Able to commit to at least 12 "telephone shifts" over the course of
 the project(a year) and one training session.

We particularly welcome people who have experience living on a low-income
and people who have faced eviction or homelessness. Fluency in languages
other than English would be an asset, particularly French.

Training sessions will take place on the evenings of Thursday, April 27 and
Wednesday May 3.

Please call Sherrie Tingley at 236-9300 x 307 for more information or to
arrange for an interview. You can also respond by e-mail to

We also require volunteers at other times to assist with data entry,
envelope stuffing and general office tasks.

For more information about CERA visit:


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